Business Email
Professional Email Using Your Business Domain
Business email should be straightforward, reliable, and connected to the domain your customers already know.
AmeriHost provides business email services that allow you and your staff to communicate using addresses at your own domain, such as [email protected].
We can help with the email service itself as well as the domain and DNS configuration required to make it work properly.
Email That Represents Your Business
Using your own domain for email gives your organization a consistent professional identity across your website, business cards, correspondence, and customer communications.
Instead of relying on a personal or consumer email address, employees can have addresses associated directly with the company domain.
Examples can include:
Addresses can be organized around individual employees, departments, or business functions according to the needs of the organization.
Business Email for Your Existing Domain
You do not need to move your website simply because you want AmeriHost to provide or manage your email.
Website hosting, email hosting, and DNS are separate services and can be configured independently.
AmeriHost can work with an existing domain and coordinate the DNS records necessary to connect that domain to its email service while leaving other services in place.
DNS
Website hosting
Email hosting
This can be useful when:
- Your website is hosted somewhere else
- Your domain is registered with another provider
- You are replacing an existing email service
- You are moving a website without moving email
- You are moving email without moving the website
- Different providers are being consolidated or reorganized
The important part is coordinating the change correctly so the domain continues directing each service to the proper destination.
Access Email From the Devices You Use
Business email needs to work wherever business is being conducted.
Depending on the mailbox configuration and mail application being used, accounts can be set up for access from:
- Desktop computers
- Laptop computers
- Smartphones
- Tablets
- Web browsers
AmeriHost can provide the account information needed to configure compatible email applications and assist with common setup issues.
Webmail Access
A browser-based webmail interface can provide access to email when your regular computer or mail application is not available.
This can be useful while traveling, when working from another computer, or when diagnosing an issue with a local email application.
Because webmail connects directly to the mailbox service, it can also help distinguish between a mailbox problem and a problem limited to a particular computer, device, or email program.
Email and DNS Work Together
Reliable email depends heavily on DNS.
The domain must contain the correct records to identify where mail should be delivered and to help other mail systems determine whether messages are legitimately being sent on behalf of your domain.
Depending on the email service and configuration, this can involve records such as:
- MXrecords
- SPF
- DKIM
- DMARC
- Autodiscovery or configuration records
- Service verification records
AmeriHost can assist with the DNS configuration associated with your business email service.
This is particularly important when a domain's website, email, DNS, and registration are handled by different providers.
Moving Existing Email
Changing email providers requires more planning than simply creating a new mailbox.
Before a migration, it is important to understand:
- Existing email addresses
- Mailboxes and aliases
- Domain and DNS configuration
- Devices and email applications
- Existing stored messages
- Forwarding arrangements
- Website forms and other systems that send email
- The timing of the DNS change
AmeriHost can help plan the transition and identify the components that need to be addressed before the new service becomes active.
Where historical email needs to be moved, the migration requirements can be evaluated as part of the project.
Email Addresses, Aliases and Forwarding
Not every address associated with a business necessarily needs to operate as a separate mailbox.
Depending on the requirements of the organization and the capabilities of the selected email service, addresses can be organized using mailboxes, aliases, or forwarding arrangements.
For example, a business may want addresses such as:
info@sales@support@orders@website@
AmeriHost can help determine an appropriate arrangement based on how those addresses will actually be used.
Website Forms and Transactional Email
Messages generated by a website are different from normal employee-to-employee business email.
Contact forms, quote requests, order notices, reservation requests, password messages, and other automated website communications may be better handled through a transactional email service designed specifically for application-generated messages.
AmeriHost can configure website projects so these automated messages are separated appropriately from normal business mail.
This can make the website's email configuration easier to manage and avoids unnecessarily tying website applications to an employee's individual mailbox.
Coordinating Email, Domains and Websites
Email issues often involve more than the mailbox itself.
A DNS change, domain migration, website move, expired domain, incorrect mail record, or change made by another provider can affect email even when the email server itself is functioning normally.
Because AmeriHost works with websites, hosting, domains, DNS, and email, we can review these services together when troubleshooting or planning a change.
That can be especially valuable during a website rebuild or hosting migration, when preserving existing email service is often just as important as launching the new website.
Business Email Without Unnecessary Complexity
The objective is not to make clients become email administrators.
AmeriHost can help configure the service, connect the domain, establish the required DNS records, assist with account setup, and troubleshoot issues involving the surrounding domain and website infrastructure.
Need Business Email for Your Domain?